Shipping and Return Policy

Shipping

We usually ship the next working day after payment confirmation, if the products ordered are in stock. If they are not, we will contact you and inform you about the expected delivery date.

The delivery schedule depends on the shipping method choosen when an order is placed. Depending on the shipping method selected, we will send you a tracking number to know where your parcel is at any time.

For international orders Outside EU, Incoterms DAP apply to all our shippings.

Return

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 7 days of the arrival date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.  

In case following conditions are not met Ham Radio Solutions reserves the right to charge 15% restocking fee or refuse the return.

- the items must be returned for refund or exchange within 7 days of the arrival date

- items and packaging must be received in new condition

- the original manufacture's packaging must not be damaged

- packaging must include all original items, manuals etc.

- return package must include copy the original invoice or sale receip

Before returning your package, please contact us at info@hamradiosolutions.net